01 What are cookies?
Cookies are small text files that a website stores on your device when you visit. They are widely used to make websites work, to make them work more efficiently, and to provide information to the site's owners. "Similar technologies" — such as pixels, tags, local storage, and software development kits — perform comparable functions; in this policy we refer to all of them as "cookies".
02 How we use cookies
We use cookies to:
- make the Website function and load correctly;
- remember your preferences and improve your experience;
- understand how visitors find and use the Website so we can improve it; and
- measure the performance of our marketing and advertising.
03 Types of cookies we use
The cookies on our Website fall into the following categories:
- Strictly necessary
- Required for the Website to function and to deliver pages securely. These cannot be switched off in our systems.
- Analytics & performance
- Help us understand how visitors interact with the Website — for example, which pages are visited and how people arrive — using Google Analytics via Google Tag Manager. The data is aggregated and used to improve the Website.
- Advertising & measurement
- Set by Google Ads to measure conversions and the effectiveness of our advertising. They help us understand which campaigns lead to enquiries.
- Functional
- Remember choices you make to provide a more personalised experience, where applicable.
04 Third-party cookies
Some cookies are set by third-party services we use. These providers may use cookies to deliver their services and to measure performance. The main third parties are:
- Google Tag Manager — manages the tags and scripts that run on the Website.
- Google Analytics — measures and reports Website traffic and usage.
- Google Ads — measures advertising conversions and performance.
Google's use of information collected through these services is governed by the Google Privacy Policy. You can learn more about how Google uses cookies in advertising at policies.google.com/technologies/ads.
05 How long cookies last
Cookies are either:
- Session cookies — temporary cookies that are deleted when you close your browser; or
- Persistent cookies — cookies that remain on your device for a set period or until you delete them, allowing the Website or third parties to recognise return visits.
The exact lifespan varies by cookie and provider.
06 How to manage or disable cookies
You are in control of cookies and can manage them in several ways:
- Browser settings — most browsers let you view, block, or delete cookies. Disabling some cookies may affect how the Website functions.
- Google Analytics opt-out — you can prevent your data from being used by Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Google Ads settings — you can manage personalised advertising in your Google Ad Settings.
- Industry tools — you can opt out of interest-based advertising from participating companies via Your Online Choices or the DAA.
07 "Do Not Track" signals
Some browsers offer a "Do Not Track" (DNT) setting. Because there is no common industry standard for how to respond to DNT signals, our Website does not currently respond to them differently. You can still control cookies using the methods described above.
08 Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal and operational reasons. When we make changes, we will update the "Last updated" date at the top of this page.
09 Contact us
If you have any questions about our use of cookies, please contact us:
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